Social Media for Government: How Four U.S. Cities Are Changing the Rules
On Tuesday, I started a discussion about how government agencies are using social media to change how they communicate with their constituents. That post focused on some examples of government officials and agencies utilizing Twitter. But since there are more approaches to social media than just Twitter, I wanted to also look at examples of [...]
Social Media for Government: What Does It Look Like When It’s Done Right?
I began last week with a meeting at City Hall. I’d been asked by the City Manager to come participate in a conversation with some of his staff about how social media might be of use to them and others in the city government. We bounced around a lot of ideas but, truthfully, not a [...]
